Contact us
Email [email protected]. To help us answer faster, please include:
- your phone model and whether you use iPhone or Android,
- the app version (Me → Settings → Help, terms & version),
- what happened and what you expected,
- a screenshot, if you can.
For privacy requests, use the subject line Privacy Request. For press, use Press.
Common questions
I got a new phone. How do I keep my Evaari?
Install Evaari on the new phone and sign in to the same account as before: with Apple, Google or a code sent to your e-mail address. Your Evaari, forms, streak and habits are stored in the cloud and come back automatically. If you never signed in, your progress was tied to the old device — sign in on the old phone first, if you still have it.
How do I restore my Evaari Plus purchase?
Open the Plus screen in the app and tap Restore purchases. Make sure you're signed in to the same Apple ID or Google account that made the purchase.
How do I cancel Evaari Plus?
Subscriptions are managed by Apple and Google. On iPhone: Settings → your name → Subscriptions → Evaari. On Android: Google Play → Payments & subscriptions → Subscriptions → Evaari. Deleting the app doesn't cancel a subscription. More on the Plus page.
Can I get a refund?
Refunds are handled by the store you paid through. For the App Store, use reportaproblem.apple.com. For Google Play, request it in your Play account's order history.
I'm not getting reminders.
Check that notifications for Evaari are allowed in your phone's settings, that Focus or Do Not Disturb isn't blocking them, and that the reminder is switched on for that habit. On some Android phones, battery saving can delay notifications — allow Evaari to run in the background.
My streak broke even though I checked in.
Days in Evaari end at 3:00 a.m. your local time. If you changed time zones or checked in just after the boundary, the step may have counted for a different day. Write to us with the date and we'll take a look.
How do I remove a friend or report someone?
Open your friend's profile, tap the menu and choose Remove, Block or Report. We review reports within 24 hours.
How do I delete my account?
In the app: Me → Settings → Your data → Delete account. Without the app, follow the steps on Delete your account.
Export your data
You can export your data in the app. Sign in with Apple, Google or an e-mail code to keep your progress synced to the cloud. If you need help finding your export, contact [email protected].
More help
- FAQ — answers about growth, habits, friends and Plus
- AI & Safety — how conversations with Evaari work
- Privacy Policy · Terms of Use
