Delete your Evaari account

You can delete your Evaari account in the app (Me → Settings → Your data → Delete account) or by emailing us from this page, even if you no longer have the app. Deleting removes your Evaari, progress, habits, conversations, memories and photos. Purchase records kept by Apple or Google are not affected.

Updated:

Cancel Evaari Plus first
Deleting your account doesn't cancel a subscription. Cancel it in the App Store or Google Play.

Delete your account in the app

  1. Open Evaari.
  2. Go to Me → Settings → Your data → Delete account.
  3. Confirm. Your account and its data are deleted right away; your files and your profiles at our service providers follow shortly after. Your photos are erased from our photo storage within the hour.

Delete your account without the app

If you've uninstalled Evaari or can't open it:

  1. Email [email protected] with the subject Delete my account.
  2. Send it from the email address linked to your account, or include your @handle and the sign-in method you used (Apple, Google or email).
  3. We'll reply with a confirmation link. Once you confirm, we delete your account within 30 days and email you when it's done.

What gets deleted

  • your Evaari, forms, levels, light and stars
  • your habits, tasks, daily quests, check-ins, streaks and history
  • your mood check-ins and Wheel of Life ratings
  • your conversations with Evaari and everything Evaari remembers
  • your photo album: every photo, its caption, Evaari's words and the stickers it got, and your stories (they leave your friends' screens at once)
  • your friends list, reactions, stickers you sent, duo streaks and league history
  • your profile, handle and notification settings

If you only want your photos gone, you can delete one photo or all of them in the app at any time, without deleting your account.

What may be kept, and for how long

  • Purchase records are kept by Apple or Google under their own policies. We may keep a record of transactions where the law requires it (for example, for tax purposes).
  • Safety counters: anonymous counts of safety events, without any message content.
  • A reported photo: if someone reported one of your photos, the copy kept for that review stays until its time is up (up to 30 days, longer only when the law requires it), no longer linked to your account.
  • Backups of our database are encrypted and used only to recover from a failure. Our server keeps the 4 most recent daily backups and 1 weekly backup and deletes older ones automatically; encrypted copies in our e-mail are kept only while useful for recovery and deleted regularly. Photos are not in these backups.

Before you delete

  • Cancel Evaari Plus first. Deleting your account does not cancel a subscription. Cancel it in the App Store or Google Play — see how to cancel.
  • Want to keep your photos? Download them first: Me → Settings → Your data → Export my data includes every photo.
  • Deletion is permanent. Your Evaari can't be restored afterwards.

Questions? See our Privacy Policy or contact support.

Request deletion by email

Fill this in and we'll open your email app with the request ready to send to [email protected]. Nothing is sent from this page.

How you sign in

We'll never ask you for a sign-in code. We reply with a confirmation link.