AI & safety

If you need help right now

If you are in danger or thinking about ending your life, please contact your local emergency number or a crisis line now. You deserve support from a real person. Crisis lines for many countries are listed at the bottom of this page, and findahelpline.com lists services worldwide.

Where Evaari uses AI

• Evening with Evaari — a short daily talk about your day.
• Free chat — talking with Evaari whenever you like (10 messages a week free; with Plus, no weekly limit, daily fair-use limits apply).
• Weekly review — a summary of your week and a gentle plan.
• "Make it easier" — rewording a habit into a smaller version.
• Habit suggestions — ideas based on what you've told Evaari.
• Show Evaari — as Moments arrives in your app, you can show him a photo of what you did; he looks, answers in his own words and keeps it in your album.

Growth, light, streaks, daily quests and your habit list don't depend on AI: the daily quests are picked by our server from a ready-made list. You can use Evaari without ever chatting or showing him a photo.

Evaari always says he's AI

Evaari is a character powered by an AI model from OpenAI. He's not a person, and he says so: there's a label in every conversation, and if you ask, he'll tell you plainly. His little life is inside the app, and he never pretends to be a person.

Not therapy, not medical advice

Evaari is a habit and self-care companion. He isn't a therapist, doctor or counselor, and conversations with him are not a substitute for professional help. He is instructed not to diagnose, not to discuss medication, and not to give advice about weight or calories.

How the crisis protocol works

We take safety in conversations seriously and have a protocol to prevent harm:

1. Detection. Every message is checked for signs of self-harm or danger by the AI model itself, usually in the same request that creates Evaari's reply, and by a word list in 12 languages that runs on our server and also works if the AI service is unavailable. Every photo you show Evaari is checked by the AI model before anyone else can see it.
2. Elevated concern. Evaari responds with care and shows a "Support nearby" card with crisis lines for your country, with buttons to call or text. He stops suggesting habits or tasks.
3. Acute risk. The AI is taken out of the conversation. You see a fixed, pre-written message (not generated by AI) and crisis resources on the full screen. The conversation ends without rewards, sounds or summaries, and nothing from it is saved to memory.
4. After a crisis. For 72 hours Evaari sends no marketing, paywalls or streak pressure.
5. Counting, not reading. We record only that a safety event happened (to improve the system and meet legal reporting duties), not the content of what you wrote. Messages from that moment are kept for 30 days, apart from your other talks, and are never used for memory or summaries.

Message limits never apply in a crisis: Evaari always answers and shows help.

Talking by text, voice and photo

The evening talk is free every day, with 10 deep-talk messages a week (back on Monday), one voice message to try and one photo a day. Evaari replies in text; his only spoken word is “Evaari”. Plus adds talks with no weekly limit (daily fair use, around 150 messages), voice reactions (his name in different tones with a soft sound), more photos and memory beyond 14 days with pinning. A crisis talk has no sounds at all. The chat avatar shows Evaari’s current form; Finish closes a talk.

When you show Evaari a photo

As Moments arrives in your app, you can show Evaari a photo of a step you did: a glass of water, a walk, a made bed. Here is what happens and where his limits are.

• He looks, then answers in his own words. His AI checks the photo, then Evaari writes a short line and picks a sticker. His words are warm and on your side: he notices what is there, never what is missing, and he never judges your body, your food, your home or how well something was done. He doesn't give advice about a photo, and nothing he says about a meal, a body or a workout is medical or nutritional advice.
• People in a photo. When a person is in the picture, Evaari says one of a few ready-made warm lines and picks a gentle sticker. He never comments on the person and never tries to find out who it is: there is no face recognition.
• Text in a photo. He doesn't read out text from a photo. A screen, a document or a picture that is mostly text stays in your album just between you and him, and can't be shown to friends.
• The check fails closed. If the AI can't give an answer, the photo is not shown to anyone but you; Evaari says he will look a little later. If there is still no answer after about 35 minutes, the photo is deleted. A photo that can't be shown here is not kept at all. Nobody is shown a photo the check hasn't passed.
• Help when it's needed. If a photo is stopped because of signs of self-harm, the app shows "Support nearby" with crisis lines for your country.
• Your agreement first. Evaari looks at photos only after you allow AI replies: with a tick box before your first photo, or in the window at your first talk. It is one agreement for talks and photos, and you can turn it off at any time in Me → Settings → Privacy & data. Photos are not used to train AI models.
• His words can be wrong. If they feel off, tap Report his words in the photo's menu: they are replaced at once, and our team reviews them.

What friends can see, and how long photos are kept, is explained in our Privacy Policy and the Community Guidelines.

What Evaari remembers — and how to erase it

To make conversations feel personal, Evaari can remember short facts you share, like "has an exam on Friday". You decide:

• Memory is turned on only after you agree to it, the first time you talk with Evaari.
• In Me → Settings → What Evaari remembers you can see and edit every memory, delete any of them, tap Forget everything, or turn memory off.
• Deleting your account deletes your memories, conversations and photos.

Messages are sent to our AI provider to generate replies, but only after you allow it: the app asks once, the first time you open a talk, and you can turn AI replies off at any time in Me → Settings → Privacy & data. We do not use your conversations to train AI models, and we ask our provider not to store them for training. See our Privacy Policy for details.

Age

Everyone can use Evaari; talking with Evaari's AI and showing him photos is for people aged 13 and over. For users aged 13–15, some social features are limited for safety. Show Evaari and stories are off for people under 13.

Laws we follow

This page describes how we meet AI transparency and safety rules, including California's companion-chatbot law (SB 243) and the transparency obligations of the EU AI Act.

Crisis lines

If you are in immediate danger, call your local emergency number now: 911 in the US and Canada, 999 in the UK, 112 in Ireland and across the EU, 000 in Australia. The lines below are run by trained people; numbers were checked against official sources on 30 October 2026. If your country isn't listed, visit findahelpline.com.

Questions or concerns about safety? Email [email protected] with the subject "Safety". See also Support and the FAQ.